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PRIVACY POLICY

 

Privacy Policy — The 60-Minute Reset

Business name: The 60-Minute Reset
Website: The60MinuteReset.com.au
Location: Sydney, NSW, Australia
Contact: [email protected]
Last updated: 31 January 2026

This Privacy Policy explains how The 60-Minute Reset (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you visit our website, buy a digital product or course, or join coaching/educational programs.

We aim to be clear and transparent. This policy is written for a small online education business, complies with Australian privacy requirements, and outlines options for international visitors.  

 

1) What personal information do we collect

“Personal information” is information that identifies you or could reasonably identify you.

Depending on how you interact with us, we may collect:

A. Identity & contact details

 

  • Name
  • Email address
  • Phone number (if you provide it)
  • Business name (if relevant)

B. Account & purchase information

 

  • Login/account details for our learning platform (if you create an account)
  • Products/courses purchased
  • Transaction records (e.g., payment status, invoices/receipts)
  • Customer support history

C. Coaching / program information (if you join coaching or group programs)

 

  • Information you provide in intake forms, questionnaires, or during coaching (for example: goals, business context, challenges, progress notes)
  • Messages you send us (email, forms, chat, or community posts)

D. Website and device information

 

  • IP address (which may indicate general location)
  • Device and browser type
  • Pages viewed and actions taken on our site
  • Approximate geolocation (derived from IP)
  • Referring links and basic traffic data

E. Marketing preferences

 

  • Whether you’ve subscribed, opened emails, clicked links, or updated preferences (where our email tools provide those signals)

 

 

2) How we collect personal information

  • We collect personal information in a few common ways:
  • Directly from you when you fill out forms, subscribe, purchase, enrol, join coaching, or contact us.
  • Automatically through cookies and similar technologies when you browse our website (see Cookies section below).
  • From third parties you choose to use, such as payment providers (we receive confirmation of payment and transaction details, not your full card details).

 

 

3) Why we use personal information

We use personal information to:

 

  • Deliver what you purchase (digital products, course access, program enrolment)
  • Provide coaching and educational services (including group programs)
  • Communicate with you about your account, purchases, program updates, support requests, and important service messages
  • Process payments via third-party payment providers (we do not store your credit card details directly)
  • Improve our website and offerings (analytics, performance, troubleshooting)
  • Send marketing emails (only where allowed—see Email section)
  • Protect our business and users (fraud prevention, account security, enforcing policies)
  • Meet legal and regulatory obligations (record-keeping, tax and compliance)

 

 

4) Email communications and your opt-out choices

We may send emails in two categories:

A. Service emails (important)
These relate to purchases, access, coaching/program updates, and account/security notices. You may still receive these even if you unsubscribe from marketing, because they’re part of delivering the service.

B. Marketing emails (optional)
These may include helpful education, offers, launches, or updates about our products/programs.
You can opt out at any time by:

  • using the unsubscribe link in our emails, or
  •  emailing us at [email protected].
  • Opting out stops marketing messages, but it may not stop service emails that are necessary to deliver what you requested.

 

5) Cookies and basic tracking

Our website may use cookies and similar technologies to:

  •  keep the website working properly,
  •  remember preferences,
  •  understand how visitors use the site (analytics),
  •  measure what content is helpful.

We may use tools such as Google Analytics to collect aggregated usage information (for example: pages visited, time on site, device type). Guidance from Australia’s privacy regulator notes that tracking technologies (including pixels/analytics) can raise privacy obligations, and businesses should be transparent about their use.  

Your choices: You can usually remove or block cookies via your browser settings. Some site features may not work as intended if cookies are disabled.

 

 

6) Payments and third-party services

Payments

We use third-party payment processors (such as Stripe, PayPal, and/or Kajabi payments depending on your checkout pathway).

 We do not store your credit card details.

 Payment providers handle your payment details under their own privacy and security processes. We typically receive confirmation details, such as payment status, transaction IDs, and billing contact information.

Other third-party services

To run our business, we may use trusted providers for:

  •  course hosting / delivery platforms (e.g., Kajabi or similar)
  •  email sending and subscriber management
  •  website hosting and content delivery
  •  analytics tools (e.g., Google Analytics)
  •  customer support and communication tools
  •  cloud storage and business administration (e.g., document storage)

We share only the information reasonably needed for them to provide services to us.

 

 

7) When we share personal information

We may share personal information:

  •  With service providers who help us run our website, payments, course delivery, communications, analytics, and support
  •  If required by law (e.g., responding to lawful requests)
  •  To protect rights and safety, such as investigating suspected fraud or security issues
  •  If our business structure changes (e.g., sale/merger), where information may be transferred as part of that process

We do not sell personal information as a standalone business model.

 

8) International visitors and overseas disclosures

We are based in Australia, but people from other countries may use our website and services. Some of our third-party providers may store or process data outside Australia (for example, in the United States or other regions where their servers or support teams operate).

Where we disclose personal information overseas, we take reasonable steps to work with reputable providers and to protect information, but privacy laws and protections may differ by country. Australian privacy rules specifically address overseas disclosures and transparency expectations.  

Extra rights for some locations (EU/UK and others)

If you are in certain places (like the EU/UK), you may have additional rights under laws such as the GDPR—like requesting access, correction, deletion, restriction, objection, or data portability. The GDPR also requires clear notice about data collection and use.  
If you’re unsure what applies to you, contact us and we’ll respond in line with applicable laws.

9) Data security

We take practical steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This may include access controls, reputable platforms, and standard security practices.

However, no method of transmitting or storing data is completely secure, so we can’t guarantee absolute security.

10) How long we keep information

We keep personal information only for as long as needed to:

  • provide products and services,
  • maintain business and financial records,
  •  handle support and disputes,
  •  comply with legal obligations.

When information is no longer needed, we take reasonable steps to delete or de-identify it.

 

11) Children’s privacy

Our services are designed for adults and are not intended for children. We don’t knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we’ll take appropriate steps.

 

12) Accessing and correcting your information

You can request access to the personal information we hold about you, and request corrections if it’s inaccurate, out-of-date, incomplete, irrelevant, or misleading.

To make a request, email: [email protected].
We may ask you to verify your identity before we respond.

Australian privacy guidance sets expectations for being open and transparent, and for explaining how people can access and correct their information and make complaints.  

 

13) Complaints

If you have a privacy concern or complaint, contact us first and we’ll try to resolve it promptly.

If you’re not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC), which oversees privacy complaints in Australia.  

 

14) Changes to this Privacy Policy

We may update this policy from time to time (for example, if we change platforms, add new services, or privacy rules change). When we update it, we’ll revise the “Last updated” date at the top. For significant changes, we may also provide additional notice on our website or by email.

 

15) Contact us

For privacy questions, requests, or concerns, contact:

The 60-Minute Reset
Email: [email protected]
Website: www.the60minutereset.com.au

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